Orders placed for Foxes Fanstore Collection can be picked up from the main till points at the Foxes Fanstore, please ask any of our friendly shop floor staff for help to guide you to the correct area. All customers using our Fanstore collection service will receive an email when their order is ready to collect, this could take up to 5 working days*. Please can customers ensure that a form of photo ID and the email confirmation are brought along with them when collecting their item(s). Orders can be collected during the store opening hours which will be confirmed within your collection email.
*Due to your continued support and the safety of our staff, we are currently experiencing shirt printing delays. Current lead time is up to 14 working days however our team are working hard to get your orders processed as quickly as possible.
All of our parcels are shipped with DHL EXPRESS, which requires a signature on arrival.
Once your order is processed and despatched, DHL EXPRESS will notify you by email and SMS on your shipment's progress along with a tracking number and estimated delivery date.
If this doesn’t fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
Our policy is to ship DDU terms (delivery duty unpaid).
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