All orders placed for UK next working day delivery are sent via the DHL Express service, which requires a signature upon arrival. Orders placed before 3pm Monday to Friday will be guaranteed to arrive the next working day. Once your order has been despatched from the warehouse, you will receive an email confirmation. You will also be able to track your parcel using the DHL Express service and the tracking number provided. Please refer to your DHL despatch email for the estimated delivery date. Guaranteed UK next working day delivery excludes remote areas of the UK, Saturdays, Sundays and Bank Holidays.
Orders placed for City Fanstore Collection can be picked up from the main till points at the City Fanstore, please ask any of our friendly shop floor staff for help to guide you to the correct area. All customers using our Fanstore collection service will receive an email when their order is ready to collect, this could take up to 4 working days. Please can customers ensure that a form of photo ID and the email confirmation are brought along with them when collecting their item(s). Orders can be collected during the store opening hours which will be confirmed within your collection email, when possible please try to avoid match days.
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