UK Delivery

Click & Collect

All customers using our Fanstore collection service will receive an email when their order is ready to collect. A form of photo ID and the 'ready to collect' email need to be shown, when collecting your item(s) at the Fanstore.

Standard UK Delivery

As we begin processing your order you will receive an email confirmation, which also includes your tracking number. You can track your item via the Track and Trace website here.
*Delivery times can be affected by busy periods, courier delays and bank holidays.

DHL UK Delivery

All UK orders that are sent via DHL UK, will require a signature upon arrival. Orders placed before 1pm on Friday will be delivered on the next available working day which is Monday. Orders placed after 1pm Friday or over the weekend, will be delivered on Tuesday.
*Next working day delivery excludes remote areas of the UK, busy periods, weekends and bank holidays.

Europe

*DHL shipping to the EU is not affected by delivery duty. Our European delivery service includes the cost of all customs duties, taxes and clearances.
**We are currently unable to deliver to Russia.

All EU orders that are sent via DHL, will require a signature upon arrival. DHL will notify you by email and SMS on your shipment's progress along with a tracking number and estimated delivery date. 

If the estimated delivery date doesn’t fit your schedule, you can customise your delivery via DHL On Demand and decide how, where and when the delivery takes place at the time and location that suits you best.

Rest of the World

*We ship International parcels as DDU (Delivery Duty Unpaid). Any customs or import duties are levied once the package reaches its destination country. We cannot be held responsible for any additional charges as they are the sole responsibility of the recipient.

Timelines can vary based upon location and custom delays.

All EU orders that are sent via DHL, will require a signature upon arrival. DHL will notify you by email and SMS on your shipment's progress along with a tracking number and estimated delivery date. If the estimated delivery date doesn’t fit your schedule, you can customise your delivery via DHL On Demand and decide how, where and when the delivery takes place at the time and location that suits you best.

Additional Delivery Information