Conditions in relation to pre-orders of Leicester City Football Club’s 2020/2021 ‘Thailand Smiles With You’ Replica Home Shirt

By pre-ordering a Leicester City Football Club 2020/2021 ‘Thailand Smiles With You’ Replica Home Shirt, you agree to these conditions together with any specific instructions which may be mentioned on the relevant section of the website or provided to you via email or SMS (using the contact details you provided at the time of placing your order).


Ordering process

From Monday 27 July 2020 you will be able to pre-order a limited edition Leicester City Football Club (the “Club”) replica home shirt for the 2020/2021 season bearing the ‘Thailand Smiles With You’ slogan (the “Shirt”) from the Club’s official website.

You will be entitled to order a maximum of 1 Shirt / 1 Kids Shirt and 1 Adult Shirt in any one order or such other quantity as mentioned on the relevant section of the website. In the event that you exceed these quantities, the Club reserves the right to cancel your order.

When pre-ordering the Shirt(s), you are able to include other products from the Club’s shop as part of your order. The non-pre-sale items will be shipped according to your selected delivery option.

At the time of your order, you will be required to make an initial payment of £10.00 per Shirt, plus the balance of your non-pre-sale items plus the applicable shipping fee (the “Initial Payment”). Details of the Club’s shipping fees can be found in the Club’s delivery policy (which can be found here:

On 16 October 2020, the Club will email you requesting the remaining sum (the difference between your order total and the Initial Payment) (the “Final Payment”). You will be required to make full payment to enable your product to be despatched.

By way of an example

If you order one Adult Shirt with personalisation, plus a pair of 2020/21 Replica Adult Home Shorts for ‘tracked delivery in the UK’, the total cost of your order would be:

Cost of Shirt: £55.00

Cost of Shorts: £30.00

Cost of personalisation: £16.00

Delivery cost: £3.95

Total Cost: £104.95

Your Initial Payment and Final Payment would be as follows:

Initial Payment: £43.95

Final Payment: £61.00

This example is for illustrative purposes only.


Anticipated delivery date

The Club’s anticipated delivery date of the Shirts will be in or around the middle of November 2020.

This anticipated delivery date is based on the best information available to the Club at the time of your order and the Club cannot guarantee that your order will be delivered within the timeframe set out above. You should refer to the relevant section of the website at the time of your order for the most up to date information relating to the anticipated delivery date.

The Club will keep you regularly updated about any information it receives that may impact on the anticipated delivery date of your order. 

When the Club receives confirmation of the confirmed delivery date, it will notify via email or SMS. When you order has been dispatched for delivery, you will receive an email confirmation.

This anticipated delivery date does not apply to other versions of the Club’s replica home shirt for 2020/21 season or any other products ordered via the Club’s website.

Non-pre-sale products will be shipped in accordance with your selected delivery option.



Initial Payment

Your initial payment will be debited from the bank account registered to your payment card on the day of your order.

Final Payment

On the 16 October 2020, the Club will request the Final Payment amount by email. It is when you receive this email that you will need to use the link provided to ‘purchase’ the product in order to complete your payment for your Shirt.

You will receive an automatic email confirmation to confirm that your final payment has been processed.



You reserve the right to cancel your order at any time in respect of your shirt on or before 12 October 2020 and receive a full refund of your Initial Payment (£10.00 Shirt deposit plus shipping fee). The Returns & Refunds section below will be applicable to the remainder of your order.

In the event that you do not make your Final Payment within a period of 3 days, the Club will again contact you via email or SMS requesting that you contact the Club to for the Final Payment. In the event that you have not made payment within a period of 7 days from the Club’s initial request on 16 October, then your order will be cancelled and the Club will contact you via email or SMS to arrange for your Initial Payment to be refunded to you.


Returns & Refunds

For further information, the Club’s refunds and returns procedures policy can be found here: